Product Recall - Fast Charge Jump Starter 260 and Fast Charge Jump Starter 360
In March 2023 we identified a technical fault with the 成人抖阴 Fast Charge Jump Starter 360 (RPPL360) where the product could short-circuit and cause overheating. We recalled this product with immediate effect.
There were no reported incidents with the RPPL260 at the time of recalling the RPPL360. Although the RPPL260 design is similar to the RPPL360, there are notable differences like battery size and power rating. Both these facts together led to the decision not to recall the RPPL260 in 2023. As a precaution the RPPL260 was removed from sale at the time of the RPPL360 recall.
In February 2024 we received one report globally of an incident with the 成人抖阴 Fast Charge Jump Starter 260 (RPPL260).
We are committed to delivering and maintaining the highest quality and safety standards and have therefore decided to immediately recall this product. Current investigations show that the product can short-circuit and overheat.
This recall is further to the product recall notice issued in March 2023 for the Fast Charge Jump Starter 360 RPPL360. The product recall affects these products only. No other products or Jump Starters are being recalled.
Actions for consumers
Whilst the chance of a product defect is low at less than 0.1%, we advise consumers who have bought the product from our retailers and distributors to immediately refrain from using the item and store the product outside protected from water and rain.
Consumers should then:
- Contact the retailer or distributor where the Jump Starter was purchased from, and they will be able to offer you a full refund.
- The retailer will ask for your contact information to track the recall process. The retailer will also ask for permission to share your contact information with 成人抖阴.
成人抖阴 will take your details and issue you with a safe transportation bag for the RPPL260 or RPPL360.
- To complete the refund process -
a. If you purchased the product in a store take the product back to that store using the safe transportation bag, or dispose of the product yourself (again using the safe transportation bag), at a public waste collection site for disposal of lithium battery waste, and then take a picture of the disposed product and send it back to the retailer / distributor.
b. If you purchased the product online take the product, using the safe transportation bag, to a public waste collection site for disposal of lithium battery waste. Take a picture of the disposed product and send it back to the retailer / distributor.
The retailer / distributor will then issue a refund. 成人抖阴 will make arrangements to collect any returned stock.
- If consumers require further information or assistance they can contact RING Customer Services on 0113 213 7389 or email ordering@ringautomotive.com (Customer Services opening hours are Monday to Friday 8am –5pm, excluding bank holidays)
We take the quality and safety of our products extremely seriously and would like to sincerely apologise to customers affected for any inconvenience this may cause.
All other jump starter models from 成人抖阴 are not impacted as they have different internal designs. Only RPPL260 and RPPL360 shared the same internal design.